πŸ“± Mobile Camera Scanner Guide

Quick Overview

The camera scanner lets warehouse staff use their mobile devices (phones/tablets) to scan QR codes and barcodes directly from shelves and immediately add items to quotes. No special hardware needed!

🎯 Perfect For

  • Warehouse staff walking through aisles

  • Inventory counts with mobile devices

  • Quick quote creation on the floor

  • Shelf-to-quote workflows

  • No need for USB scanners or separate equipment

πŸš€ Getting Started

Step 1: Open on Mobile Device

  1. Open LUStores in your mobile browser (Chrome or Safari recommended)

  2. Navigate to Sales & Quotes

  3. Tap the Browse Items tab

  4. You’ll see the QR/Barcode Scanner card at the top

Step 2: Grant Camera Permission

  1. Tap β€œStart Camera” button

  2. Browser will ask for camera permission

  3. Tap β€œAllow” or β€œOK”

  4. Camera preview will appear

Step 3: Scan Items

  1. Point your camera at the QR code or barcode on the shelf

  2. Keep camera 4-6 inches away from the code

  3. Hold steady for 1-2 seconds

  4. βœ… Item automatically added to your quote!

  5. Continue scanning more items

Step 4: Review & Process

  1. When done scanning, tap β€œStop Camera”

  2. Review your quote items

  3. Enter charge code

  4. Process the quote

  5. Get picking list for fulfillment

πŸ“Έ Scanning Tips

For Best Results

  • βœ… Good lighting - Scan in well-lit areas

  • βœ… Hold steady - Keep camera still while scanning

  • βœ… Right distance - 4-6 inches from the code

  • βœ… Clean lens - Wipe camera lens if blurry

  • βœ… Back camera - Uses rear camera automatically on phones

Supported Code Types

  • QR Codes (most common)

  • EAN-13 (retail barcodes)

  • EAN-8 (short barcodes)

  • Code 128 (warehouse codes)

  • Code 39 (industrial codes)

  • UPC-A (US retail)

  • UPC-E (compact UPC)

πŸ”§ Troubleshooting

Camera Won’t Start

Problem: β€œCamera access denied” or no preview

Solutions:

  1. Check browser settings for camera permissions

  2. Settings β†’ Safari/Chrome β†’ Camera β†’ Allow for site

  3. Close other apps using the camera

  4. Refresh the page and try again

Codes Not Scanning

Problem: Camera shows but doesn’t detect codes

Solutions:

  1. Move closer/farther from the code (try 4-6 inches)

  2. Improve lighting (turn on overhead lights)

  3. Clean camera lens with soft cloth

  4. Ensure code is not damaged or dirty

  5. Try holding phone at different angles

Scan Too Slow

Problem: Takes long time to detect

Solutions:

  1. Ensure code is in the blue scanning box overlay

  2. Hold very still for 1-2 seconds

  3. Make sure lighting is good

  4. Check that code is not reflective/glossy

Multiple Scans of Same Item

Problem: Same item scans twice

Solution: Built-in duplicate prevention waits 1.5 seconds between scans of the same code. If quantity should increment, this is correct behavior!

πŸ“± Mobile Device Setup

iPhone/iPad (Safari)

  1. Open Safari browser

  2. Go to LUStores URL

  3. Tap β€œAllow” when prompted for camera

  4. Optional: Add to Home Screen for app-like experience

    • Tap Share button β†’ Add to Home Screen

Android Phone/Tablet (Chrome)

  1. Open Chrome browser

  2. Go to LUStores URL

  3. Tap β€œAllow” when prompted for camera

  4. Optional: Install as PWA

    • Menu β†’ Install App

Browser Compatibility

  • βœ… Chrome (Android/Desktop)

  • βœ… Safari (iOS/macOS)

  • βœ… Edge (Windows/Android)

  • ⚠️ Firefox (limited support for barcode detection)

🎬 Typical Workflow

Scenario: Creating a Quote for Pickup

1. Staff member gets customer request via phone/email
2. Opens LUStores on tablet in warehouse
3. Goes to Sales & Quotes β†’ Browse Items
4. Clicks "Start Camera"
5. Walks to shelf location A1-B2
6. Scans QR code on item 1 β†’ Added! βœ…
7. Walks to shelf location A1-C4  
8. Scans QR code on item 2 β†’ Added! βœ…
9. Continues scanning all requested items
10. Returns to packing area
11. Clicks "Stop Camera"
12. Reviews quote (5 items, Β£47.50 total)
13. Enters customer charge code
14. Processes quote β†’ Sale created! βœ…
15. Picking list generated with locations
16. Items already collected during scanning
17. Pack and complete!

Scenario: Inventory Count

1. Open Sales & Quotes on mobile
2. Start Camera
3. Walk through aisle scanning each item
4. System shows items added to quote
5. Use this to verify inventory presence
6. Clear quote when done (or save as count record)

πŸ†š Camera vs Manual Entry

Use Camera Scanning When:

  • βœ… Walking through warehouse

  • βœ… Multiple items to add quickly

  • βœ… Items have visible QR/barcodes

  • βœ… Using mobile device

  • βœ… Want hands-free operation

Use Manual Entry When:

  • πŸ“ Code is damaged/unreadable

  • πŸ“ No camera available

  • πŸ“ At desktop computer

  • πŸ“ Know SKU by memory

  • πŸ“ Camera permissions unavailable

πŸ” Privacy & Permissions

What the camera does:

  • βœ… Scans codes only (no photos saved)

  • βœ… Processes locally in browser

  • βœ… No images sent to server

  • βœ… Camera stops when you close/stop it

What the camera does NOT do:

  • ❌ Take pictures

  • ❌ Record video

  • ❌ Access photo library

  • ❌ Work in background

  • ❌ Share camera feed

πŸ’‘ Pro Tips

  1. Label your shelves with clear QR codes

    • Generate QR codes from item SKUs

    • Print and laminate for durability

    • Place at eye level on shelves

  2. Use warehouse mode

    • Enable dark mode for warehouse environments

    • Reduces screen glare in low light

  3. Batch scanning

    • Scan all items first

    • Adjust quantities later if needed

    • Faster than entering each quantity during scan

  4. Fallback option

    • Always have manual entry available

    • If camera fails, just type the SKU

  5. Mobile accessories

    • Phone holder/lanyard keeps device accessible

    • External battery for long scanning sessions

    • Consider rugged case for warehouse environment

πŸ“Š Performance Notes

Speed

  • Typical scan: 0.5-2 seconds per code

  • Manual entry: 3-5 seconds per SKU

  • Camera scanning is 2-3x faster!

Accuracy

  • Camera detection: ~99% with good lighting

  • Manual entry: Depends on typing accuracy

  • Both methods validate against inventory

Battery Usage

  • Camera uses battery faster than manual entry

  • Estimate: 2-3 hours continuous scanning

  • Recommend charging between sessions

πŸŽ“ Training Staff

Quick Training (5 minutes)

  1. Show how to open Sales & Quotes

  2. Demonstrate β€œStart Camera” button

  3. Practice scanning 2-3 test items

  4. Show manual entry fallback

  5. Demonstrate quote processing

Key Points to Emphasize

  • Camera is just another input method

  • Manual entry always available as backup

  • Same validation and safety checks apply

  • Picking list generated same way

  • No special equipment needed

πŸ”„ Updates & Browser Support

Browser Permissions

If permissions were denied:

  1. Go to browser Settings

  2. Find Site Settings or Permissions

  3. Locate LUStores site

  4. Change Camera to β€œAllow”

  5. Refresh page

Updating Browser

Keep browser updated for best performance:

  • Chrome: Menu β†’ Settings β†’ About Chrome

  • Safari: Updates via iOS/macOS system updates

❓ FAQ

Q: Does this work on desktop computers? A: Yes! Desktop cameras work too, but mobile is more practical for walking around the warehouse.

Q: Can I scan multiple items quickly? A: Yes! The system automatically prevents duplicate scans with a 1.5 second delay between same codes.

Q: What if the barcode is damaged? A: Use the manual entry field below the camera to type the SKU directly.

Q: Does this work offline? A: Camera works offline, but you need internet to validate items and process quotes.

Q: Can I use a tablet instead of phone? A: Absolutely! Tablets often have better cameras and larger screens.

Q: Will this drain my battery? A: Camera uses more power than normal browsing. Close camera when not actively scanning.

πŸ“ž Support

If you encounter issues:

  1. Try manual entry as immediate workaround

  2. Check browser permissions

  3. Test with different lighting

  4. Try a different device

  5. Contact IT support with specific error messages

Last Updated: January 2026 Feature Version: 1.0 Mobile Optimized: βœ